Digital Bridges

Conflict often arises out of limited resources. One resource that is limited mostly by virtue of how hard it may be to access is information. Technology has bridged many information gaps. Many conflicts arise out of information or misunderstandings simply because people do not know all the pertinent information, both about the issue and the people they are dealing with. Access to information through technology has created 'digital bridges' to fill in these gaps. Most information is probably accessible the only problem is taking the time to educate oneself. In any case there still must be an attitude that cooperative problem solving is possible, or there is no motivation to actually seek out the information available. 

On a smaller more direct scale technology can serve as a forum for questions, discrepancies, issues, and general problems to be looked at, analyzed and answered. This is both a way to help employees with problems and see small problems before they blow up into difficult conflicts.