Wednesday, April 8, 2009

The Team that Wasn't

The team experience I have mostly dealt with is at work. The idea is to be a service team that keeps the guest happy. In recent months, we even added a position , quality service specialist, designed just to be an extra set of eyes and hands to help the guest and the team. Instead of adding to the feeling of a team; I have found this to detract from the team effort. In my experience so far, most of my teams are driven by money. The team at fort campbell was a wide variety of people with various experience but they all shared the desire and need for money. In this way, they mostly worked together in order to make positive experiences for guests and thus more money for themselves. The other team seems to have a desire for money, but not the great need or survival motivation. They are nice to one another, but they do not necessarily understand how to pull together and carry each other as a team does. In my experience it was the team of misfits, that is able to accomplish more. It reminds me that just because you have one or two superstars, the team will not necessarily succeed. It is the overall motivation of the people in the team, that will most likely drive success.

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